Answer inbound calls
Use the LINKERNO AI Virtual Front Desk for supported inbound call answering, business-specific intake and customer records.
AI SALES ASSISTANT + VIRTUAL FRONT DESK
Turn more customer inquiries into a clear next step.
LINKERNO helps service businesses answer inbound calls, capture and qualify customer requests, organize the customer record, and connect approved follow-up and booking workflows. The goal is not another chatbot. It is one front-office path from first inquiry to the next useful action.
One AI front office, not six disconnected tools.
A customer does not care which AI model, phone provider or CRM is behind the business. They want an answer and a useful next step. LINKERNO is being built so supported channels feed the same operational customer journey.
CALL
CHAT / FORM
UNDERSTAND
CUSTOMER RECORD
FOLLOW-UP / BOOK
CONVERT
What the AI Sales Assistant can do.
Capabilities are presented with their actual rollout status. LINKERNO does not label a Planned or Shadow feature as universally live.
Capture and qualify
Collect the customer’s name, callback information, location when required, service request, urgency and relevant context.
Website chat
Eligible businesses can enable LINKERNO Web Chat after account readiness, approved business knowledge and required setup checks pass.
SMS recovery
Supported SMS workflows can help recover missed opportunities when provider, consent, compliance and account-mode requirements are satisfied.
Booking
Eligible configurations can use LINKERNO Native Calendar and verified booking paths. A request is not called booked until the scheduling path confirms it.
Human handoff
Complex, sensitive or uncertain inquiries can follow the business’s approved escalation and handoff instructions instead of forcing AI to invent an answer.
Need exact capability status? Review the LINKERNO Product Status before rollout. Availability can vary by account, provider and configuration.
Built around business outcomes.
The useful question is not “Did the AI talk?” It is “Did the business receive enough verified information to move the customer forward?”
Qualify without making things up
- Use approved services, hours and business instructions
- Capture intent and urgency
- Keep unsafe or sensitive decisions inside approved boundaries
- Escalate when business rules require a human
Preserve the evidence
- Customer record and interaction history
- Available transcript or recording evidence
- Follow-up and reply outcomes where configured
- Confirmed booking separated from a simple request
Useful for businesses where speed matters.
LINKERNO is designed first for service businesses where an unanswered call or slow response can send a customer to the next company.
HVAC, plumbing, electrical
Capture calls while technicians are driving, working, after hours or already helping another customer.
Roofing, cleaning, construction
Collect job context, location and contact information so the team receives something more useful than a vague voicemail.
Local and professional services
Use structured intake and approved escalation for inquiry-driven businesses while keeping regulated decisions with the appropriate professional.
Start with your customer journey.
We map where inquiries arrive, what information the business needs, what can be answered safely, when a human must take over, and what should happen next. Then LINKERNO connects only the parts that are ready.
Already losing calls?
Start with the AI Virtual Front Desk and configure the inbound call flow first. Expand to other channels after the core intake is stable.
Not sure where the leak is?
Use the free business assessment or Business Scanner to identify whether the first problem is website clarity, call coverage, follow-up, booking or customer-record continuity.
Common questions.
Clear status and clear expectations before anything customer-facing is enabled.
Is this just a website chatbot?
No. LINKERNO’s core is the AI Virtual Front Desk for inbound calls. Website Chat is a Controlled Rollout capability for eligible accounts, and the broader product connects supported inquiries to customer records, follow-up and booking workflows.
Can it text customers?
SMS recovery and two-way SMS can be configured for eligible accounts, but customer-facing messaging depends on provider, consent, compliance and account readiness requirements. It is not automatically Live for every signup.
Does it automatically book appointments?
Eligible configurations can use verified booking paths. LINKERNO does not treat a requested time as a confirmed appointment until the configured scheduling path confirms it.
Can it transfer a difficult conversation to a person?
LINKERNO supports business-specific handoff and escalation rules in eligible configurations. A transfer attempt is kept separate from proof that the receiving person actually connected.
Does LINKERNO support WhatsApp?
Official WhatsApp Business messaging is part of the planned omnichannel roadmap, not a universally live capability today. LINKERNO will only treat it as Live after a supported API integration, account readiness, consent and message-policy requirements are implemented and verified.
What does it cost?
The recurring AI Virtual Front Desk currently starts at $149/month. One-time implementation, website and integration projects are scoped separately. See the current homepage pricing and Terms for applicable usage and project disclosures.
ANSWER. QUALIFY. ORGANIZE. MOVE FORWARD.
Give every serious inquiry a clearer path to the next step.
Start with the production AI Front Desk, test the experience, and expand into chat, messaging, booking and connected operations only as each capability is ready for your business.