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WEBSITE CHAT + AI FRONT DESK
Give website visitors a clear next step when they have a question, need service or are not ready to place a phone call.
Where the process breaks
A website can attract a good visitor and still lose the inquiry when the only choices are a generic contact form or waiting until the office opens.
What LINKERNO changes
LINKERNO Web Chat is designed to use approved business instructions and knowledge, capture the inquiry and keep the customer record connected to the broader front-office workflow.
A simple customer journey
Is LINKERNO Website Chat automatically enabled for every customer?
No. It is readiness-gated. LINKERNO checks the account, approved knowledge, widget configuration and other required controls before a new customer-facing chat channel can move Live.