Simple answers about how LINKERNO works.

Your business record and client portal user are created immediately. If you provide a website, LINKERNO prepares website knowledge and a business profile, runs verification and onboarding checks, and sends email verification. After verification and safety checks, LINKERNO can prepare secure Stripe Checkout for the 7-day AI Front Desk voice trial. Customer-facing channels only move toward Live when their applicable readiness gates pass.

No. The current self-service flow creates a real LINKERNO workspace and starts automated onboarding. If a required provider, verification step or safety check is not ready, onboarding stops at the appropriate pending or review state instead of pretending setup is complete.

No. If you request a new LINKERNO number, paid provisioning is deferred until the applicable readiness checks pass and the required approval is recorded. If you keep your current business number, LINKERNO evaluates the supported connection method instead.

Not necessarily. Keeping the existing customer-facing number is the recommended starting option for many established businesses. The final connection method depends on carrier, forwarding, SIP or other supported telephony configuration.

LINKERNO provides a configurable Virtual Front Desk and customer-operations layer for inbound business communications. Voice is the primary production channel today. Other supported channels are enabled only when their business configuration and safeguards are ready.

Yes, LINKERNO has a platform-owned Web Chat foundation that can use approved/imported business knowledge, store conversations, capture contact information and create lead/contact records. New businesses default to Shadow Mode. Public Web Chat is enabled per business after configuration and required disclosures are ready.

No. Automated chat can capture requests and provide information from the configured knowledge layer, but it can be incomplete or unavailable. It should not be relied on for emergencies, legal advice, medical advice or other high-risk decisions. Unknown or uncertain questions can be preserved for follow-up rather than guessed.

Supported channels use a common LINKERNO operations layer so contacts, conversations and lead status can be associated when identity can be matched reliably. LINKERNO does not treat uncertain identity matching as certain.

Depending on the approved workflow, this may include name, callback number, email, service location or ZIP code, requested service, issue description, urgency, preferred timing and related inquiry details.

Routine setup, monitoring, readiness checks, lead organization and supported internal workflows are designed to run automatically. High-impact external actions such as paid resource provisioning, public channel activation, messaging, confirmed booking or regulated workflows may require additional readiness, provider, consent or approval gates.

Shadow Mode lets LINKERNO prepare, simulate or store the result of a workflow without treating the customer-facing action as Live. It is used to test and verify behavior before external execution is enabled.

Not silently. Supported website synchronization can detect changes and prepare a candidate. Material changes can be reviewed and tested before they affect customer-facing automation.

LINKERNO includes guarded action, follow-up and booking foundations. A request is not treated as a confirmed appointment unless the applicable scheduling provider confirms it. External execution depends on feature status, account readiness, provider health, confidence and applicable consent.

Yes. Administrative hold, review and override paths remain part of the platform for exceptions, errors and urgent corrections.

Current Founding Customer launch plans are Starter at $149/month with 200 voice minutes, Growth at $249/month with 400 voice minutes, and Pro at $499/month with 800 voice minutes. Current additional voice usage is $0.65/minute, $0.60/minute and $0.55/minute respectively. Custom or high-volume configurations may be quoted separately.

The current 7-day trial applies to the AI Front Desk voice evaluation only. It begins after required account and safety checks are complete and includes up to 20 voice minutes. A payment method may be required before trial activation, but your selected paid plan is not charged before the trial ends. Other LINKERNO products use their own free scan, preview, assessment, sandbox or Shadow evaluation paths and are not covered by the 20-minute voice allowance.

If you cancel before the 7-day voice trial ends, the selected paid plan does not begin and the first recurring plan charge is avoided. If you do not cancel before the trial ends, the selected paid plan begins automatically when the trial ends. Standard paid plans then renew monthly until canceled, subject to the applicable checkout, written agreement and law.

No. The 20-minute allowance is only for the AI Front Desk voice evaluation. Business Scanner and the initial AI Visibility scan may have free evaluation paths; Website Studio may use a preview; automation and integration work may begin with an assessment; and booking or commerce workflows may be evaluated in sandbox or Shadow Mode until their readiness gates are satisfied.

No. LINKERNO helps process and organize inbound opportunities, but does not guarantee a minimum number of calls, leads, appointments, customers, jobs, sales or revenue.

Those features are not treated as automatically enabled for every customer. The applicable workflow must address required notices, permissions, carrier requirements and legal obligations before use.

LINKERNO’s current operational target is to retain routine inquiry records only as long as reasonably needed for service and related business purposes, generally no longer than six months unless a longer period is needed for security, disputes, account administration or legal obligations.

Applicable privacy requests can be submitted through the Privacy Request page or by emailing info@linkerno.com.

The business using LINKERNO remains responsible for its licenses, permits, insurance, prices, customer contracts, representations and actual service work. LINKERNO is the technology/front-desk layer, not the underlying HVAC, plumbing, electrical, roofing or other service provider.

Use the private client portal, email info@linkerno.com, or call (323) 677-7643. Provider incidents, weekends, holidays or complex technical issues may require additional response time.