LINKERNO / OFFICIAL NEWSROOM
Company announcements from LINKERNO: new capabilities, product releases, engineering milestones, and our vision for customer-operations software for service businesses. Every announcement states its availability.
Release status: Released refers to a customer-available capability (including explicitly stated limited availability); In Testing means not yet publicly ready; Planned describes intended features, not a product launch. See Product Status for a current capability overview.
COMPANY VISION · PLANNED AND IN DEVELOPMENT | October 20, 2026 CALIFORNIA, October 20, 2026 — LINKERNO is sharing its longer-term vision for a unified operating layer that helps small…
PRODUCT ROADMAP · PLANNED | October 20, 2026 CALIFORNIA, October 20, 2026 — LINKERNO is outlining a proposed paperless operations workflow to help service-business owners manage more of the journey…
PRODUCT TRANSPARENCY · RELEASED WEB EXPERIENCE | October 20, 2026 CALIFORNIA, October 20, 2026 — LINKERNO is highlighting its publicly accessible Product Status guide to help customers understand which functions…
PRODUCT ANNOUNCEMENT · RELEASED WEB EXPERIENCE | October 20, 2026 CALIFORNIA, October 20, 2026 — LINKERNO is making it easier for service-business owners to investigate missed customer opportunities before committing…
COMPANY NEWS · RELEASED | October 20, 2026 CALIFORNIA, October 20, 2026 — LINKERNO today announced the availability of its official Newsroom, a dedicated home for company announcements, verified product…
LINKERNO now includes a Quality Center that evaluates business readiness, synthetic front-desk scenarios, knowledge coverage, routing, billing and controlled automation before broader rollout.
LINKERNO now adds a unified CRM layer, consent-gated SMS recovery foundation, calendar booking adapters and HVAC service playbooks while keeping external actions in controlled Shadow mode by default.
LINKERNO now adds a provider-independent SMS layer with secure Twilio credential storage, inbound SMS handling, opt-out tracking, queue safeguards and a rewritten Quality 2.0 readiness check that uses canonical routing,…
LINKERNO now adds deterministic pre-launch scenario testing, a unified customer timeline across voice, web chat and SMS, and a safer known-cost margin view that separates measured costs from estimates.
LINKERNO now brings at-risk leads, appointment requests, SMS recovery candidates, knowledge gaps and quality issues into one recovery workspace, adds client call-quality feedback, and scores likely spam in Shadow mode…