LINKERNO now adds a unified CRM layer, consent-gated SMS recovery foundation, calendar booking adapters and HVAC service playbooks while keeping external actions in controlled Shadow mode by default.
Availability: Beta / controlled rollout. Availability may depend on business configuration.
What changed
- Automatic contact creation from calls
- Consent-gated SMS recovery queue
- Calendar booking health and provider adapter safeguards
- HVAC service-aware workflow foundation
- Unified Revenue Operations control center
Why it matters
This update is part of LINKERNO’s work to reduce missed opportunities, automate routine front-desk work and give small businesses clearer visibility into inbound customer activity.
How LINKERNO approaches automation
Normal, high-confidence workflows can be automated. Uncertain or higher-risk situations remain reviewable, and administrators retain manual override controls.
Areas: Revenue Operations, CRM, SMS Recovery, Scheduling, HVAC