LINKERNO now includes a platform-owned Web Chat foundation that can share business knowledge, capture leads and create contacts while keeping external AI providers replaceable.
Availability: Beta / controlled rollout. Availability may depend on business configuration.
What changed
- LINKERNO-owned Web Chat
- Shared business Knowledge Center
- Contact and lead capture
- Provider-independent conversation architecture
Why it matters
This update is part of LINKERNO’s work to reduce missed opportunities, automate routine front-desk work and give small businesses clearer visibility into inbound customer activity.
How LINKERNO approaches automation
Normal, high-confidence workflows can be automated. Uncertain or higher-risk situations remain reviewable, and administrators retain manual override controls.
Areas: Web Chat, Omnichannel