LINKERNO now keeps paid phone-number provisioning behind explicit customer approval and readiness gates, adds server-side Retell provider health checks, and allows a new number to be created automatically only after a tested agent and pre-provision checks are ready.
Availability: Beta / controlled rollout. Availability may depend on business configuration.
What changed
- No paid number purchase for abandoned or incomplete onboarding
- Customer can keep an existing number or explicitly approve one new LINKERNO number
- Retell credentials stay server-side and are never exposed in the client portal
- Weighted inbound-agent binding follows the current Retell phone-number API model
- Provider failures stop provisioning instead of guessing or buying duplicate numbers
Why it matters
This update is part of LINKERNO’s work to reduce missed opportunities, automate routine front-desk work and give small businesses clearer visibility into inbound customer activity.
How LINKERNO approaches automation
Normal, high-confidence workflows can be automated. Uncertain or higher-risk situations remain reviewable, and administrators retain manual override controls.
Areas: Onboarding, Phone Provisioning, Provider Infrastructure, Cost Control, Automation